Technical support Grumbles

Buy a GREAT BIG 4 TB external hard drive unit for work. the Biostats unit has a massive dataset to work work.   The reseller says that:

• Works with Windows XP - no problem
• Can be set up as 4 -1TB drives.

$1000 unit arrives.  Does not work on my Windows XP.  I contact LaCie.  find out to my chagrin  that:

• No way this works with Windows XP except the rarely used 64-bit version.
• Even if I set it up on a Windows 7 64-bit machine, with 1 TB partitions, it STILL won't work on XP!
  

Before spending the remnant of this wasted day on the phone with Bangalore working out a return, I am frantically setting up a PC as Windows 7 X64.

Wish me luck!

Posted via email from drben54's posterous